WELCOME TO RESACA GROVE FARM AT LONESTARGRAPEFRUIT.COM! 1-866-551-3771

Customer Service

Shipping & Delivery
Our goal is to always ship our customers the best quality of fruit. To achieve this goal we wait until our fruit is the correct color and maturity to ship, so therefore we normally begin shipping the first week of December. If mother nature allows us to ship your order earlier, we will do it. We ship gift fruit anywhere in the contiguous United States, from December 1st through March if available, so be sure to order early so we can meet your requested delivery dates. We suggest shipping dates for Christmas gifts be left to our discretion; and we promise to ship in ample time to assure pre-Christmas delivery provided, of course, that you get your order to us by December 5th for standard shipping. If an order is placed after this date, standard shipping may not be available. If standard shipping is not available, we may be able to ship it using UPS for an additional charge of $5.00. If you place an order after December 16th, please call our Customer Service for rates or further shipping information. Standard shipping prices will resume after Christmas. We do not ship between about December 20 and January 5 due to delays associated with the holidays. Your gift selection is loaded on a refrigerated truck and rushed directly to a USPS office within 100 miles of your delivery address. It is then delivered to your address by the USPS, so please be sure to include complete, correct and legible street addresses or, if shipping to a post office box, include a telephone number. Please call for rates if you have shipping needs that require other shipping methods and/or schedules.
Privacy & Security
At Resaca Grove, we are committed to protecting your privacy. The information that you provide us, both online and through regular consumer channels, is used solely by us and is not made available to any other companies or outside sources. In our effort to enhance your Resaca Grove Farm/lonestargrapefruit.com shopping experience, we may use this information to inform you of special offers, or contact you regarding an inquiry or order you have placed with us. Questions? Please contact us toll free at 1-866-551-3771 or at customerservice@lonestargrapefruit.com
Satisfaction Guarantee
Each product has our 100% satisfaction guarantee. If any of our products fail to arrive in good condition, notify us of the damage within fourteen days of receipt. We will cheerfully replace the product or give you a refund. A copy of our guarantee is enclosed with each gift. We do not guarantee delivery to an incorrect or an incomplete address. If for any reason you are not satisfied, simply Contact Us and describe the concern regarding your order.
Ordering
    There are five ways to place an order for Rio Red Grapefruit from Resaca Grove Farm:
    • In person at Country Casuals
    • 2200 Boca Chica Blvd, Brownsville, TX, 78521 Store Hours: Mon-Sat 10am - 6pm
    • Online at www.lonestargrapefruit.com
    • By email at customerservice@lonestargrapefruit.com
    • By phone 956-546-3771 or toll free at 866-551-3771
    • By fax at 956-546-1932
Payment Methods
For your convenience we accept Visa, MasterCard, Discover, and American Express. Payment must be made at time of order.
Viewing Orders
It's easy to check the status of your order! Simply sign in to My Account on our homepage with your email address and password to get a summary of any orders you have placed online. By clicking on My Orders you'll see your order number, the date the order was placed, order total, and the shipping status of your order. If you placed your order over the phone or via mail/fax you can check your order status by contacting our customer service at 1-866-551-3771 or emailing customerservice@lonestargrapefruit.com

Terms of Service

The use of services from Resaca Grove Farm, (hereafter referred to as "Provider") constitutes agreement to these terms and policies. All products and services received from Provider may only be used for lawful purposes. The laws of the State of Texas and the United States of America apply. The customer agrees to indemnify and hold harmless Provider from any claims resulting from the use of our products or services. Provider reserves the right to refuse service to anyone.
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